We are very pleased that you have chosen The Manor House for your special getaway.  Above anything else, we want your visit with us to be one that you will always remember fondly.  Please be sure to let us know if there is anything we can do to ensure that your stay is as relaxing as possible.

Check In/Out.  Check in time is between 3-7 P.M.  Please let the innkeeper know if you need to come earlier, or would like to drop off your luggage earlier than 3:00 PM.  Check out is at 11:30a.m.  If you would like to extend your stay, please feel free to inquire.  We would be happy to accommodate you longer if we are able up until 2p.m.  Extended stays after 2p.m. will be charged for a half night’s room rate.  Anytime after 4p.m. will be charged for a full night’s room rate.

Breakfast.  Breakfast is served from 8:30-10 a.m. in the dining room.   If you would like breakfast earlier, just let us know. Also, please notify us of any allergies or dietary restrictions, we are happy to accommodate you in every way possible.

Dining Information.  Please see our recommended restaurant list on our web site.  There is a book of menus of area restaurants in the library.  Reservations are recommended, which we would be happy to do for you if you would like.

 
Planning Your Trip?
  Please see the Calendar of Events, Activities & Attractions, Area Entertainment, and Outdoor Sports on our web site.   There are also several maps, guides and entertainment brochures located in the bar just off the living room.


 

Keys and Locks.  The front door is left open, so there is no need to worry about being locked out.  All of the bedrooms have interior privacy locks.  There are keys in the room folders for your door if you need one.  Please return the keys to this folder when you check out.

Heating and Cooling.  The radiators in your room can be adjusted for your comfort from 1-5 (5 being the hottest).   Historic homes can be counted on for heating eccentricities!  We have tried to eliminate as many problems as possible, but you may hear clanging pipes occasionally.   Our Hot water heater is equipped to meet the needs of all our guests, unless everyone decides to shower at the same time.  If you are having any problems with heat or hot water, please let us know.  All of the guestrooms are equipped with ceiling fans.  They should be more than adequate for Norfolk’s cool summer evenings.  We do have several fans available if you do need additional cooling.

Chambermaid Service.  Your room will be cleaned daily.  If you would like fresh towels, please place your old ones in the tub or shower, otherwise as part of our conservation efforts, we will dry and re hang your towels, and new ones will be furnished every other day.  Please notify us if there is any damage in your room so that we can attend to it immediately.  Tipping is entirely at your discretion.

Need an Innkeeper?  Our office and living space are off the kitchen.  If you need assistance and do not see or hear us around, there is an intercom on the table by the front door.  Also, if we do happen to step out, we will leave our cell phone number on that table with the intercom, so please don’t hesitate to call for anything.

Exits. 
All guestrooms have access to three exits in case of an emergency:

- The main entrance-
- At the end of the second floor hallway, there is a back staircase leading to a
  door which exits to the front of the house-
- The sun porch has sliding doors that open to the back yard
- There is an emergency ladder in the hall closet on the third floor, which will
   lower to either one of the balconies below.

Although we are a non smoking Inn, there is smoking permitted on the front porch and balconies.  There are ashtrays available.

Cancellations. 
To ensure your protection and that of the Manor House ALL Cancellations must be made in writing via E-mail or USPS. But….Please call to alert the innkeepers your cancellation is coming.

Cancellations received 10 days or more prior to your stay entitles you to a refund, less a 10% processing fee. If less less than 10 days notice is given, only in the event we are able to rebook the room, a gift certificate equal to 80% of your deposit will be issued. If we are unable to rebook your room the entire amount of your reservation is forfeited as well as a "No Show".


Pets can not be accommodated.
Reservations with children under the age of ten are discouraged.
Free parking for guests.